Saraja is now part of Biraja 2027 scaleup.Learn more

Enterprise-grade customer engagement at scale

Saraja unifies customer conversations across channels into a single, secure platform — enabling enterprises to deliver consistent, personalized experiences while meeting compliance and reliability requirements.

Everything you need to deliver secure, reliable customer engagement.

Coordinate teams, automate workflows, and surface context with AI-powered tools — all built for enterprise security, compliance, and scale.

See how it works

Shared Inbox

Manage support emails together in real time — no more support email hot potato.

Collision Detection

See when a teammate is replying before you hit send. Goodbye duplicate replies.

Inbox Agent

Get valuable context without having to read through your customer's angry emails.

Built for scale

The platform enterprise teams trust for support and engagement.

Saraja enables global enterprises to manage customer conversations across email, chat, and ticketing with enterprise-grade security, SLAs, and integrations.

2M+

Emails manually processed every week across thousands of teams.

99.98%

Uptime — because your customers never stop complaining.

"Saraja streamlined our global support operations and improved SLA compliance. Reliable, secure, and built to scale for enterprise needs."

Asha Verma

Head of Global Support, Acme Corp

Questions & Answers

Pricing to fit your business needs.

Starter

$12/mo

Small teams getting started with shared inboxes

  • Shared inbox for up to 2 mailboxes

  • Tagging & assignment

  • Private notes

  • Automatic replies

  • Email support

Start free trial
Most popular

Growth

$49/mo

Growing teams needing collaboration and insights

  • Everything in Starter

  • Inbox Agent

  • Unlimited mailboxes

  • Collision detection

  • Snippets and templates

  • Reporting dashboard

  • Slack integration

Start free trial

Pro

$299/mo

Support-focused organizations and larger teams

  • Everything in Growth

  • Custom roles & permissions

  • Automation engine

  • API access

  • SLA tracking

  • SSO support

  • SOC 2 compliance

Start free trial

Ready to make customer support feel simple again?

Join hundreds of teams using Saraja to deliver faster, friendlier email support — using a massive network of low wage workers stationed around the globe